Orders & Shipping Policy

We do our best to process all orders within 1-5 business days. 
We offer $9.99 next-day local delivery in Montreal on all orders once fulfilled.
We also offer expedited shipping to all provinces which can be selected at check-out for an additional charge. Priority orders are processed within 1 business day.
Our flat rates are:

MONTREAL (1-5 Day) Local delivery on all orders: $9.99
All deliveries are weekdays between 9am-5pm.
Free delivery on orders over $250.00

ALL PROVINCES (1-2 Day) Priority shipping on all orders*: 
(*) All refrigerated items are sent with insulated packaging.

Deliveries and shipments are fulfilled and sent 1-5 business days from the order date. Refer to order fulfillment confirmation email(s) for most up to date delivery details. If you are not home, our delivery team leaves the package safely by your door. Don't worry about grabbing the box a bit later when you get home! For any problems contact our team at info@chloerobi.com.
*Please note, we do not ship and/or deliver on weekends. Please allow up to 5 business days for your order to be dispatched when we get busy. All orders received after 1pm PST on Friday will be processed the following week.
Remember to always refer to your order confirmation emails for the most up to date information and a order delivery update. And don't forget to contact us for any concerns or questions!